Refund Policy

Our refund policy outlines the conditions under which you may receive a refund for services purchased from RFU.

Eligibility

Refunds are only available for cancellations made within the specified time frame outlined in the cancellation policy. Non-refundable deposits and fees are not eligible for refunds.

Process

To request a refund, contact our customer service team with your booking details. Refunds are processed within 14 business days of receiving the request. The amount refunded will be credited to the original payment method.

Exceptions

Certain services and packages are non-refundable. Please refer to the specific terms of your booking for details.